I bought one of your Hollon Safe model HS-610E and think the design and reliability is really top. Impressed me the most is that one of your customer service or sales Tom from Texas gives the best service possible. He was not only very very knowledgeable, but amazingly patient and attentive. Your company is truly benefit from having staff like him. I definitely will recommend your product to my friends because not only the quality of the product but most important the wonderful after sale service.